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If you suspect a gas leak - do not hesitate.  Follow the advice below.

Suspect a gas leak?  call 0800 111 999 (free call) without hesitation.  if advised to contact a local gas engineer then please contact us.

In the event of an emergency

• Do not smoke or light matches
• Do not turn electrical switches on or off
• Open doors and windows
• Turn off the meter at the control handle unless the meter is in the cellar
• Call the National Gas Emergency number (0800 111 999)
• Follow any advice given by the Gas Emergency operative.

If Advised to contact a local gas engineer please call us on

07393 220 694

General advice for home-owners and tenants

General safety advice

• Get your gas appliances checked annually by a registered engineer
• Always check IDs before allowing anyone into your home

Gas safety in rented properties

• Speak to your landlord about making sure the boiler is serviced annually
• Ask for a copy of the safety certificate to be sure
• it's your landlord's legal obligation to have gas appliances checked for their safety on an annual basis

Signs of a faulty boiler

• Soot around the appliance
• A yellow or orange weak flame instead of blue flame
• A pilot light which blows out easily

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